Refer-a-Friend Program Terms & Conditions
Ruggable's Refer-a-Friend program ("Program") is operated by or on behalf of Ruggable LLC ("Ruggable", "we", "us" and "our"). We are a limited liability company, registered in Delaware, USA with our headquarters at 17809 S. Broadway, Gardena, CA 90248, USA.
These are the Terms & Conditions for Ruggable's Refer-a-Friend program operated on our website https://ruggable.co.uk ("Site").
The following additional Terms & Conditions apply to Ruggable's Refer-a-Friend program.
By participating in the Program, you (“You” or “Your” or "Referrer") may share a personalised link with your friends (“Referred Customers”) to an online coupon code which they can redeem for 15% off their first order from the Site (“Referral Code”). You can get your personalised link at ruggable.co.uk/pages/refer-a-friend. The Referral Code does not apply to sale items, swatches or gift cards and cannot be combined with other offers. A full list of exclusions exists in the FAQs.
Once the Referred Customer has completed a Qualified Referral, You will receive a notification email containing a code to obtain 15% off a future purchase on the Site (each, a "Reward Code"). This notification email will not include any information about the Referred Customer's order, other than confirmation that the Referral Code was used. The Reward Code does not apply to sale items, swatches or gift cards and cannot be combined with other offers. A full list
of exclusions exists in the FAQs.
- Qualified Referral. A Qualified Referral is defined as a purchase made at the Site by a Referred Customer who arrives to our Site by clicking your Refer-a-Friend program link and uses your Referral Code. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals. Rewards (defined below) in the form of discounts for Qualified Referrals are valid for single use only.
- Referred Customer. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address). The Referred Customer is eligible for the Refer-a-Friend Reward only for their first purchase placed on the Site. When sharing Referral Codes, You agree that You will always tell your Referred Customers that You will receive a reward from Ruggable if they make their first qualifying purchase using Your link and Referral Code.
- Referral Rewards. The Referrer shall receive one (1) Reward Code in the form of a 15% discount code redeemable against future purchases from the Site (Reward Code) for each valid Qualified Referral generated by the Referrer. Rewards in the form of discounts apply to the Referrer's or Referred Customer's (as applicable) full order, excluding sale items, swatches, or gift cards. Reward Codes cannot be combined with any other offers or promotions. Referral and Rewards Codes are promotional in nature, are not transferable, have no cash or monetary value, and cannot, under any circumstances, be redeemed for gift cards, cash or any cash equivalent. Referral Codes shared by Referrers cannot be combined by Referred Customers and a Referral Code can only be used for an individual’s first purchase from the Site.
- Eligibility. Eligibility is limited to individuals only. Ruggable's Refer-a-Friend Program cannot be used by businesses for affiliate lead generation as determined in Ruggable's sole discretion.
- No Spam. You should only share your personalised referral link with people with whom You have a personal or family relationship and who have agreed to and expect to receive it. You may not post or promote Your referral link on Ruggable’s social media pages or on coupon sites or other websites created to take advantage of referral traffic generated from individuals searching for coupons or other discount codes, as determined by Ruggable in its sole discretion. You must comply with all up-to-date "SPAM" laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is prohibited. You agree not to create or use any script, program, bots, automatic dialers, or other automated systems to facilitate the mass distribution of your personalised referral link, Referral Code or related communications or to post them simultaneously to multiple websites. Any distribution of Your referral link beyond Your network of friends and personal acquaintances or that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate exclusion from Ruggable's Refer-a-Friend program. Ruggable reserves the right to deactivate any referral links or Referral Codes distributed or shared through unauthorised channels and to revoke all related Referral and Reward Codes.
- Right to Cancel Rewards. The use of multiple accounts, email addresses, online identities or aliases to circumvent the eligibility requirements and/or other limitations of these Terms and Conditions is prohibited and may result in exclusion from the Program and the cancellation of all related rewards. Ruggable reserves the right to cancel Referral Codes, Referral Rewards, personalised links (as applicable) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the Ruggable Refer-a-Friend Program:
- in a fraudulent or abusive manner;
- in breach of any of these Terms & Conditions or in violation of any law, statute or governmental regulation; or
- in association with content that Ruggable deems offensive or inappropriate in its sole discretion (including, without limitation, all forms of pornography, obscenity, indecent language and content that incites hate, is demeaning, disparages or damages the goodwill, reputation, or brand image of Ruggable, or incites or endorses discrimination in any form).
We will process Your personal data, including Your email address, name, IP address, order delivery and billing address (if You have placed an order with us) and other associated order, account and Program information which may include personal data in order to determine if Ruggable considers it necessary to cancel personalised links, Referral Codes and Referral Codes.
- Right to Cancel Program or Change Terms. Ruggable reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion provided that we will give you reasonable notice before terminating the Program or making any changes which affect any Reward Code that You have already earned. Any unclaimed Rewards will be forfeited at that time.
- General. These Terms and Conditions are governed by English law and You can bring legal proceedings in respect of the Program in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
- Parties. These Terms are between You and us. No other person shall have any rights to enforce any of these Terms, including under the Contracts (Rights of Third Parties) Act 1999.
- Contact us. Please submit any questions you have about these Terms and Conditions or the Program by email to email@example.com.